Privacy & Cookie Policy

Privacy Notice — Website, Accessibility Preferences & Cookies

At Spoken Ink Limited (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This policy applies whenever we act as a controller of personal data—that is, where we determine the purposes and means of processing personal data across www.whooshmedia.co.uk and www.spokenink.co.uk.

1. Data Controller Identity

Spoken Ink Limited is incorporated and registered in England and Wales under Company Number 06968714, whose registered office is at:

The Store House, 75 Bermondsey Street, London, SE1 3XF, United Kingdom

For data protection or division enquiries, you may contact either of our dedicated desks:

• Whoosh Transport Solutions: marketing@whooshmedia.co.uk (or info@whooshmedia.co.uk)
• Spoken Ink Media Licensing & Corporate: enquiries@spokenink.co.uk

2. How & Why We Process Personal Data

• Corporate & Commercial Enquiries: We process personal data you provide (such as your name, organisation, email address, and message contents) to respond to enquiries submitted via email or through our websites. The lawful basis for this processing under UK GDPR Article 6(1)(f) is legitimate interests, namely responding to business requests and promoting our transport software and media licensing services.
• Accessibility Preferences & Cookies: Our unified static website stores your optional accessibility settings (high-contrast mode and colour-vision palette selection) locally in your browser (localStorage) strictly to preserve your visual comfort across pages. Where optional functionality or analytics cookies are used, the lawful basis for processing is your consent under UK GDPR Article 6(1)(a).

3. Your Data Protection Rights

When we process your personal data, you hold the following statutory rights:

1. Right to Withdraw Consent: You can withdraw consent to optional cookie processing at any time by contacting us via marketing@whooshmedia.co.uk or enquiries@spokenink.co.uk.
2. Right of Access: You may request a copy of personal data concerning you that we process (unless doing so would adversely affect the rights and freedoms of others), together with details of how we process it.
3. Right to Rectification, Erasure & Restriction: You may ask us to rectify inaccurate or incomplete personal data, and in certain statutory circumstances ask us to erase or restrict our processing of your personal data.
4. Right to Object: You may object at any time to processing of your personal data on grounds relating to your particular situation, and you have an absolute right to object at any time to processing for direct marketing purposes.
5. Supervisory Authority Complaints: You can exercise any of the rights above using the contact addresses below. If you remain dissatisfied with how we handle your personal data or rights request, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) (ico.org.uk).